Microsoft Accused of Unlawfully Gathering Children’s Personal Data

Hi everyone! I hope you are all doing well. Welcome back to another blog. This article will discuss the topic in detail “Microsoft Accused of Unlawfully Gathering Children’s Personal Data”. The Federal Trade Commission (FTC) fined Microsoft $20 million for violating regulations related to the protection of children’s online privacy.

Microsoft engaged in the unauthorized collection of personal information from children under 13, according to an investigation by the Federal Trade Commission (FTC). Without obtaining consent, Microsoft collected a range of data, including names, email addresses, dates of birth, gamertags, gamer scores, and Xbox Live activity histories. These actions violated applicable regulations and guidelines.

Microsoft used the personal data it collected to track how children play games, show them specific ads, and sell the information to other companies. As a result of this situation, Microsoft must improve privacy protections for children who use the Xbox platform.

Additionally, as part of the new regulations, the order will extend the scope of the Children’s Online Privacy Protection Act (COPPA) safeguards to encompass and provide protection for third-party gaming publishers who receive and gather children’s data from Microsoft’s platforms and services.

The software company openly accepts responsibility for the encountered issue, acknowledging that it resulted from an overlooked software glitch. In this case, Microsoft promptly addressed the technical malfunction by rectifying a situation where their systems inadvertently retained account creation data for child accounts that were initiated but not finalized.

Unfortunately, Microsoft acknowledges that it fell short of meeting customer expectations and pledges to abide by the directive to enhance its safety measures. Microsoft firmly believes in the need to take further action and will unwaveringly prioritize the safety, privacy, and security of its user community.

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